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Redefining the Workplace: What Employees Want in the Post-Pandemic Era

The post-pandemic workplace has undergone significant transformation, with employees increasingly seeking a blend of in-office and remote work options. This blog delves into the evolving expectations of employees and provides insights for HR managers, IT managers, and facility managers in shaping the workplace of the future.

Redefining the Workplace: What Employees Want in the Post-Pandemic Era

The Changing Landscape of Employee Preferences

In the wake of the COVID-19 pandemic, the workplace has undergone a seismic shift. Employees have experienced the benefits of remote work and are now seeking a more flexible, hybrid approach that allows them to balance work and personal life. A recent survey by Owl Labs found that 78% of employees prefer to work from home at least occasionally, while 62% favor a hybrid work model.

What Employees Want in the Workplace

While many employees appreciate the flexibility of remote work, they also recognize the benefits of in-office collaboration and social interaction. A Gensler survey revealed that 70% of employees miss in-person social interactions with colleagues. To meet the evolving needs of employees, organizations need to create a workplace that offers the following:

  • Flexibility: Options for remote work, hybrid work, or in-office work to provide employees with choice and control over their work environment.
  • Technology: State-of-the-art technology that enables seamless collaboration and communication both within the office and remotely.
  • Wellbeing: A focus on employee wellbeing, with amenities such as fitness centers, healthy food options, and access to mental health resources.
  • Collaboration: Purpose-designed spaces that foster teamwork, innovation, and cross-functional collaboration.
  • Purpose: A clear sense of purpose and values that aligns with employee aspirations and drives motivation.

Considerations for HR Managers, IT Managers, and Facility Managers

To create a modern, employee-centric workplace, HR managers, IT managers, and facility managers play a crucial role. Here are key considerations for each group:

  • HR Managers:

    • Conduct employee surveys to gauge evolving preferences and expectations.
    • Develop flexible work policies that accommodate hybrid and remote work models.
    • Promote a culture of wellbeing and support through employee assistance programs and mental health initiatives.
  • IT Managers:

    • Invest in robust video conferencing and collaboration tools to facilitate seamless communication and virtual meetings.
    • Ensure reliable and secure network connectivity to support remote work and hybrid work arrangements.
    • Provide training and support to empower employees with the technology they need to succeed.
  • Facility Managers:

    • Design flexible workspaces that cater to different work styles and preferences, including private offices, collaborative zones, and quiet spaces.
    • Implement smart building technologies to enhance comfort, productivity, and sustainability.
    • Prioritize employee wellbeing through ergonomic furniture, natural lighting, and access to outdoor spaces.


The workplace of the future is one that embraces the changing needs and expectations of employees. By understanding what employees want in the workplace, organizations can create a space that fosters productivity, collaboration, and overall employee satisfaction. By working together, HR managers, IT managers, and facility managers can lead the charge in redefining the workplace and creating a vibrant, employee-centric environment that attracts and retains the best talent.

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