Meet 3 HR Admins Leading Their Organizations to a Hybrid Work Future

Hybrid work: The future of work is here

The COVID-19 pandemic has accelerated the shift to hybrid work, and it is now clear that this is the future of work. A recent study by Owl Labs found that 83% of employees want to continue working remotely at least part-time after the pandemic.

For HR leaders, this shift to hybrid work presents both challenges and opportunities. On the one hand, they need to create policies and procedures that support a hybrid workforce. On the other hand, they have the opportunity to create a more flexible and productive work environment for their employees.

Meet 3 HR admins leading their organizations to a hybrid work future

In this blog post, we meet three HR admins who are leading their organizations to a hybrid work future. They share their insights on the challenges and opportunities of hybrid work, and how they are creating a positive and productive work environment for their employees.

Nickle LaMoreaux, HR Business Partner, IBM

Nickle LaMoreaux is an HR Business Partner at IBM. She is responsible for leading the HR function for IBM's Global Technology Services (GTS) business unit. In this role, she is responsible for developing and implementing HR policies and programs that support a hybrid workforce.

LaMoreaux says that the biggest challenge of hybrid work is creating a consistent employee experience. "When employees are working in different locations, it is important to make sure that they have the same access to resources and support," she says. "We have developed a number of tools and programs to help us do this, such as a virtual onboarding program and a remote work toolkit."

LaMoreaux also says that hybrid work presents a number of opportunities for HR leaders. "Hybrid work gives us the opportunity to create a more flexible and productive work environment for our employees," she says. "We are no longer bound by the traditional 9-to-5 workday, and we can give our employees more control over their work-life balance."

Kate Lister, Chief Research Officer, Global Workplace Analytics

Kate Lister is the Chief Research Officer at Global Workplace Analytics. She is a leading expert on hybrid work and the future of work.

Lister says that the key to successful hybrid work is creating a culture of trust and flexibility. "Trust is essential for hybrid work to succeed," she says. "Managers need to trust their employees to be productive when working remotely, and employees need to trust their managers to support them."

Lister also says that flexibility is key. "Hybrid work is not a one-size-fits-all solution," she says. "Organizations need to be flexible in order to accommodate the needs of their employees."

Michele Araj, Director of HR, Travelers

Michele Araj is the Director of HR at Travelers. She is responsible for leading the HR function for Travelers' global workforce of over 30,000 employees. In this role, she is responsible for developing and implementing HR policies and programs that support a hybrid workforce.

Araj says that the biggest challenge of hybrid work is managing the different expectations of employees. "Some employees want to work remotely full-time, while others prefer to work in the office most of the time," she says. "We need to be able to accommodate both of these preferences."

Araj also says that hybrid work presents a number of opportunities for HR leaders. "Hybrid work gives us the opportunity to attract and retain top talent," she says. "We can now hire employees from anywhere in the world, and we can offer them the flexibility to work in the way that works best for them."

The future of hybrid work

The future of hybrid work is bright. A survey by PwC found that 83% of organizations are planning to adopt a hybrid work model in the future. These organizations recognize the benefits of hybrid work, such as increased flexibility, productivity, and employee satisfaction.

HR leaders will play a key role in shaping the future of hybrid work. They will need to develop policies and procedures that support a hybrid workforce, and they will need to create a culture of trust and flexibility. By doing so, they can help their organizations to succeed in the hybrid work future.

How to make hybrid work a success for your organization

If you are an HR leader who is looking to make hybrid work a success for your organization, here are a few tips:

1. Create a clear and comprehensive hybrid work policy. This policy should outline the expectations for employees who are working remotely, including the hours they are expected to work, the tools and resources they will have access to, and the support they can expect from their managers.
2. Invest in technology that supports hybrid work. This technology can include video conferencing tools, instant messaging platforms, and collaboration tools.
3. Train managers on how to manage hybrid teams. Managers need to be equipped with the skills to manage employees who are working remotely, including how to build trust, provide support, and give feedback.
4. Create a culture of trust and flexibility. Hybrid work only works if employees trust their managers and feel supported. HR leaders need to create a culture where employees feel comfortable working remotely and where they can achieve a healthy work-life balance.

By following these tips, HR leaders can help their organizations to succeed in the hybrid work future.