How to Successfully Introduce New Technology to Your Organization

Introducing new workplace technology to employees can be a daunting task for any security leader. However, with the right approach, you can ensure a smooth transition and win the hearts and minds of even the most skeptical employees. Here are some key strategies to help you successfully introduce new technology to your organization.

Communicate Early and Openly

One of the most important aspects of introducing new technology is communication. Employees need to feel like they have a voice in the process and understand what changes are being made and why. Be sure to:

• Communicate your plans ahead of time to avoid catching anyone off guard
• Explain the benefits of the new technology, such as improved collaboration and productivity
• Provide opportunities for employees to ask questions and voice concerns

By sharing updates in the context of when employees will need the information, such as in the app they use to access the workplace, you can improve the chances that they see the message and apply the learnings.

Educate and Create Helpful Resources

In addition to communication, education is key to ensuring a successful transition. Provide resources to help employees learn more about your strategy and goals, such as:

• Knowledge base articles
• Wiki pages
• Shared drives
• Video tutorials

Dedicated training sessions can also help get employees excited about using the new technology. Consider setting up times to meet with individual teams or hosting an all-company workshop.

Ask for Feedback and Iterate

Technology reform will impact everyone at your company at some point, so it's important to ask employees to share their thoughts on the new systems and tools you've implemented. Collecting feedback via online surveys or in-person conversations can help ensure the technology meets your company's needs.

Be sure to cast a wide net to ensure you have a balanced list of responses. This will prevent your team from making decisions based on the feedback of just a few people.

Prioritize Security and Support Hybrid Work

As a security leader, your role is to ensure business continuity and security. While it may seem unnecessary to get employee buy-in on technology changes, it's crucial for compliance and risk management.

By prioritizing security and quickly putting new technologies in place to support a hybrid work environment, you can help keep your company safe and productive in today's dynamic workplace.

Introducing new workplace technology doesn't have to be a daunting task. By communicating early and openly, educating employees, and gathering feedback, you can ensure a smooth transition and successful adoption of new tools and systems. Remember, people will be more receptive to change if they feel involved and informed throughout the process.