From Office Space to Value Space: The Changing Focus of Facility Management

The Changing Landscape of Facility Management

In the past, facility management was primarily focused on the day-to-day operations of a company's physical space. This included tasks such as:

Maintaining and repairing buildings and equipment
Managing energy usage
Providing security
Cleaning and janitorial services

While these tasks are still important, the role of facility management is evolving. Companies are now realizing that their physical space can be a strategic asset that can be used to create value for the organization.

The Value of Facility Management

The value of facility management can be realized in a number of ways, including:

Increased employee productivity: A well-designed and managed workplace can help employees be more productive and efficient. This can lead to increased profits for the company.
Improved employee satisfaction: A comfortable and pleasant workplace can help employees feel more satisfied with their jobs. This can lead to reduced turnover and increased employee loyalty.
Reduced costs: Facility managers can help companies reduce costs by optimizing energy usage, managing waste, and negotiating favorable lease terms.
Enhanced brand image: A well-maintained and modern workplace can help a company attract and retain top talent. It can also improve the company's public image.

Creating a Value Space

To create a value space, facility managers need to focus on the following:

Understanding the needs of the business: Facility managers need to understand the business objectives of the company and how the physical space can be used to support those objectives.
Creating a space that is conducive to productivity: The workplace should be designed to support employee productivity and collaboration. This includes providing adequate lighting, ventilation, and ergonomics.
Using technology to improve efficiency: Facility managers can use technology to automate tasks, reduce costs, and improve communication.
Measuring the value of facility management: Facility managers need to be able to measure the value of their services to the company. This can be done by tracking metrics such as employee productivity, employee satisfaction, and cost savings.

By focusing on these elements, facility managers can create a value space that supports the business and creates a positive impact on the bottom line.

Examples of Value-Creating Facility Management

There are many examples of how facility management can be used to create value for companies. Here are a few:

Google: Google has invested heavily in creating a workplace that is designed to support employee productivity and innovation. The company's offices are known for their open floor plans, comfortable seating, and abundance of natural light. Google has also implemented a number of employee-friendly policies, such as free food and drinks, on-site childcare, and flexible work hours. These investments have paid off, as Google is consistently ranked as one of the best places to work.
Amazon: Amazon has used facility management to create a more efficient and cost-effective supply chain. The company has invested in automated warehouses and robotics to reduce labor costs and improve shipping speeds. Amazon has also negotiated favorable lease terms for its warehouses, which has helped the company save money. These investments have helped Amazon become one of the most successful retailers in the world.
Starbucks: Starbucks has used facility management to create a welcoming and comfortable environment for its customers. The company's stores are designed to be inviting and social, with comfortable seating, free Wi-Fi, and friendly staff. Starbucks has also implemented a number of sustainability initiatives, such as using recycled materials and energy-efficient appliances. These investments have helped Starbucks become a popular destination for coffee lovers around the world.

These are just a few examples of how facility management can be used to create value for companies. By understanding the needs of the business and using technology to improve efficiency, facility managers can create value spaces that support the business and create a positive impact on the bottom line.

Tips for Right-Sizing Your Facility

The right-sizing of your facility is a key factor in creating a value space. Here are a few tips:

Assess your current needs: Take a close look at your current space and how it is being used. Are there any areas that are underutilized or could be used more efficiently?
Consider future growth: When planning your facility, consider your future growth plans. Will you need to expand your space in the next few years?
Work with a facility manager: A facility manager can help you assess your needs and develop a plan for right-sizing your facility.

By following these tips, you can create a value space that supports your business and creates a positive impact on the bottom line.